Samatha Swan Table Lamp

At Maison Château, we source only the finest materials from around the world. Our furniture pieces feature premium solid woods like walnut, oak, and mahogany. Our textiles are crafted from high-quality natural fibers including Egyptian cotton, Belgian linen, and Italian silk. We work with master artisans who specialize in traditional techniques to ensure exceptional craftsmanship in every piece.

Standard shipping for in-stock items typically takes 5-7 business days within the continental United States. For custom and made-to-order pieces, please allow 6-8 weeks for production plus delivery time. International shipping timeframes vary by destination. All items are carefully packaged by our white-glove service team to ensure they arrive in perfect condition. You will receive tracking information once your order ships.

We accept returns of unused items in original packaging within 30 days of delivery. Custom orders, personalized items, and final sale merchandise are not eligible for return. To initiate a return, please contact our customer care team. A 10% restocking fee may apply. Exchanges are processed once we receive your returned item. For damaged items, please notify us within 48 hours of delivery with photos of the damage.

Each Maison Château piece comes with specific care instructions. Generally, we recommend dusting wooden furniture regularly with a soft, dry cloth. For upholstered items, professional cleaning is advised. Natural stone should be sealed annually and cleaned with pH-neutral cleaners. Textiles should be laundered according to their specific care labels. For detailed care guidance on your specific purchase, please refer to the care card included with your item or contact our customer service team.

Yes, we specialize in custom orders and personalization. Many of our furniture pieces can be customized with your choice of fabric, finish, or dimensions. We also offer monogramming services for select textiles and accessories. For custom requests, please contact our design consultants who will guide you through the process. Custom orders typically require 6-8 weeks for production, and all custom sales are final.

Yes, Maison Château ships to select international destinations. International shipping rates are calculated based on destination, package dimensions, and weight. Please note that customers are responsible for all import duties, taxes, and customs fees that may apply. Our customer service team can provide shipping estimates for your specific location before you place your order.

Every Maison Château item comes with a certificate of authenticity and our signature hallmark. We work directly with designers and artisans, never through third-party vendors, to ensure the provenance of each piece. Our limited-edition collections are numbered and signed. If you ever have questions about the authenticity of a Maison Château product, please contact us with the item's serial number for verification.

Our dedicated customer care team is available Monday through Friday, 9am to 6pm EST. You can reach us by email at support@maisonchateauhome.com, by phone at 1-800-CHATEAU, or through the live chat feature on our website. For design consultations or custom orders, we recommend scheduling an appointment with one of our design specialists for personalized assistance.